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For real estate agencies in Australia and NZ

Your PMs are buried in admin. We'll find the VA who takes it off them.

REassist recruits experienced VAs who already know real estate: property management, sales admin and trust accounting. We handle the recruiting, the secure setup, payroll and support. You get a team member who is ready to work from day one.

Watch: Ian explains how it works.

The REassist team
The REassist teamReal estate specialists, employed directly by REassist.
Book a 15-minute call With Ian Crawley, Founder. Tell us the role, we'll tell you how we'd fill it. Experienced EVAs from $12 an hour, plus a one-off $500 setup (ex GST).
  • 10 years in real estate outsourcing
  • Preferred partner to the Ray White Group
  • Free replacement if it's not the right fit

Agencies we work with across Australia and NZ

Ray White LJ Hooker Harcourts McGrath First National Raine and Horne Century 21 Eldors
15-minute call with Ian

Answer 2 quick questions, then pick a time.

No cost, no pressure.

What role do you need filled?

Last step: pick a time

Thanks. Choose a time that suits you below.

I couldn't be happier with the incredible support Hayzche provides as our VA through REassist. She's reliable, efficient, and an absolute pleasure to work with.

RachelRay White Frankston and Ray White Mount Eliza
Sound familiar?

Your best people are doing work a VA could do.

Your PMs are drowning

Arrears, maintenance, renewals, inspections. A big part of a PM's week goes on admin, and that's when good PMs burn out and leave.

Good admin staff are hard to find

Ads, interviews, training, and then they move on. Every vacancy costs you weeks and lands on the rest of the team.

A VA didn't work out before

A generalist VA doesn't know a tenancy ledger from a CMA. You end up training them, or doing the work yourself.

What an EVA can take on

Experienced in the work your team does every day.

An EVA is an experienced virtual assistant, recruited for real estate. Residential, commercial and strata.

Property management

  • Arrears follow-ups and notices
  • Maintenance and work orders
  • Lease renewals and tenant onboarding
  • Inspections and compliance tracking

Sales admin

  • Contracts and listings
  • Appraisals and CMAs
  • CRM and database updates
  • Open home coordination

Marketing and listings

  • Just Listed and Just Sold campaigns
  • Social media scheduling
  • Property write-ups and uploads
  • Prospecting lists

Trust accounting

  • Trust receipting and disbursements
  • Bank reconciliations
  • Commission processing
  • Month-end reporting

Executive assistant

  • Email and calendar
  • Reports and data
  • Meeting coordination
  • Document preparation

Something else?

SOPs, recruitment coordination, client feedback, data clean-ups. Tell us the gap and we'll find the skills.

How it works

We do the hiring. You pick the person.

1

Tell us the role

A short call on the tasks, your systems and the experience you need.

2

We search and screen

Our recruitment team finds and shortlists real estate candidates.

3

You choose

We set up the interviews. You pick the person you want.

4

We set them up

Induction, a secure device and system access, ready for day one.

5

We stay with you

Support with training, processes and anything else you need.

Most EVAs start within 2 days to 3 weeks, depending on the role.

Done for you

All the hard parts are handled.

Your part is telling us what you need and choosing the person. Our part is everything else.

  • Recruiting, screening and interview setup
  • A secure work device and IT support
  • Payroll, tax and government contributions
  • Employment handled by REassist, so there are no grey areas
  • Free replacement if it's not the right fit
  • Ongoing support from our team
REassist team members at work
What agencies say

Agencies across Australia and NZ rely on REassist.

10years in business
9years preferred partner to the Ray White Group
3,500projects completed
120agencies supported today
200team members placed
“

I'd highly recommend this virtual assistant service to any business looking for reliable, professional support. The combination of a skilled, adaptable assistant and excellent customer service makes this a standout choice.

BrookeBromley Real Estate
“

We needed a great all-rounder to support the marketing side of our business, so we turned to REassist. We were lucky enough to connect with Joanna who has exceeded our high expectations. Jo has become an essential part of our team.

MarkNeon Collective
“

My VA has been an absolute asset. Friendly, professional, and always ready to help. She follows instructions with care, offers assistance proactively, and makes my workload so much easier to manage.

Rita SeekampRay White Riverland
Who it's for

Is an EVA right for your office?

A good fit if you

  • Want your PMs looking after owners, not paperwork
  • Need to replace a team member, or add capacity without a local hire
  • Want someone who already knows real estate
  • Have repeatable tasks you're ready to hand over

Not a fit if you

  • Want the cheapest freelancer you can find
  • Can't give a new team member any direction or feedback
Questions

Good questions to ask

How much does an EVA cost?
Most roles are $12 to $15 an hour (ex GST), depending on experience and the role. There's a one-off $500 setup per role (ex GST), which covers recruiting, the device and the secure setup.
How fast can someone start?
Anywhere from 2 days to 3 weeks. It depends on the role and how ready your office is.
What if it's not the right fit?
We replace them at no cost.
Do they already know real estate?
Yes. We recruit for real estate experience across residential, commercial and strata.
Will they know our systems?
We confirm your tech stack before we search, so the candidates you meet already work with the systems you use.
Who employs them?
REassist does. Your EVA is employed directly by us in the Philippines, so contracts, payroll and tax sit with us.
Is our data safe?
Every EVA gets a dedicated device and a secure account setup before they start, and we look after the IT support.
Do I manage them day to day?
Yes. They work as part of your team, on your tasks. We're there for support, training and process documentation whenever you need it.
We're a Ray White office. What about the VA we already have?
That's what Client Shield is for. You keep your VA and we make the engagement Ray White compliant. See how Client Shield works.
What happens on the call?
It's 15 minutes with Ian Crawley, our founder. Tell us the role and the tasks, and we'll tell you how we'd fill it and what it would cost.
15-minute call with Ian

Tell us the role. We'll find the person.

  • Who we'd look for, and how fast
  • What it would cost your office
  • How the setup and support work
Book a 15-minute call

With Ian Crawley, Founder. No cost, no pressure.

Ray White office? Your current VA has to be engaged through an approved provider before the deadline. See how Client Shield works.

Book a 15-minute call