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Client Shield, for Ray White offices

Keep your VA. We make it Ray White compliant.

Ray White now requires offshore team members to be engaged through an approved provider, on a secure work-only device, by 31 December. Ray White offices now need their offshore team members engaged through an approved provider, on a secure work-only device, and the deadline is close. Client Shield gets your office there. Your VA stays, and nothing changes day to day.

Watch: Ian explains Client Shield.

The REassist team
REassistPreferred partner to the Ray White Group for 9 years.
Book a 15-minute call With Ian Crawley, Founder. We'll work out exactly what your office needs. From $150 a month per team member (ex GST). One form to sign.
  • Your VA stays on the same terms
  • One form, sorted before the deadline
  • 9 years with the Ray White Group
15-minute call with Ian

Answer 2 quick questions, then pick a time.

We'll work out what your office needs. No cost, no pressure.

How many offshore team members does your office have?

Last step: pick a time

Thanks. Choose a time that suits you below.

Client Shield in plain words

What changes, and what doesn't.

Stays the same

  • Your VA. Same person, same team
  • Their terms, matched to your current arrangement as far as the law allows
  • How you work with them day to day
  • You stay in charge of their tasks

Changes

  • Their contract moves to REassist, so the risk of the engagement sits with us, not your office
  • They work on a secure, work-only device
  • That device gets encryption, endpoint protection and updates, managed by us
  • We pay your VA each month. You approve their invoice as you do now
How it works

One form from you. The rest is on us.

1

Sign one form

Tell us who your team members are and which device option suits each one.

2

We re-contract your VA

On the same terms as your current arrangement, as far as the law allows.

3

We secure the device

Your VA works in our secure environment, on a work-only device with the right controls in place.

Regular monthly fees only start once the device security is in place and working.

The device

Three ways to meet the device requirement.

Ray White requires a secure, work-only device. Pick whichever suits each team member.

Equipment you already supplied

You've already given your VA a work device. We secure it.

No extra fee

A device you supply

You provide a work-only device and we secure it. Support or upgrades are quoted case by case.

No extra fee

A device from REassist

We supply a compliant device, with all the support it needs included.

Monthly fee, support included
Why REassist

Why Ray White offices choose REassist.

Every office has to pick a provider. Pick the one that already knows how Ray White offices work.

  • Preferred partner to the Ray White Group for 9 years
  • The only preferred provider on the Ray White panel
  • Our systems are built around Ray White offices
  • We already support around 120 agencies, most of them Ray White
  • We only do staffing. We don't run a property management business, so we never compete with you for owners
  • Real estate is all we do. If you need more help later, we recruit experienced real estate VAs too
What Ray White offices say

Ray White offices already work with us.

“

I couldn't be happier with the incredible support Hayzche provides as our VA through REassist. She's reliable, efficient, and an absolute pleasure to work with.

RachelRay White Frankston and Ray White Mount Eliza
“

REassist has been a game changer for our business. Our VAs are incredibly efficient, reliable, and always one step ahead, making our day-to-day operations run seamlessly.

VictoriaRay White Werribee
“

They have been incredibly responsive and great to deal with. We've had no issues at all and are really happy with the service provided. Highly recommended!

AnastasiaRay White Ringwood
Questions

Good questions to ask

Does anything change with my VA?
No. Client Shield covers security and compliance only. You manage your VA day to day, just like now. We're there if you want support.
What does it cost?
$150 a month per team member (ex GST) for contract compliance. If you'd like us to supply the device, that's $125 a month (ex GST) with support included, on a 12-month minimum. Both are on top of what you already pay your VA. Your first invoice includes a one-month bond, held to cover the 30-day notice period.
When do the fees start?
Your first invoice comes when you return the signed form, to start the transition. The regular monthly invoices only start once the device security is in place and working.
What do I need to do?
Sign one order form with your team members' details, and pick a device option for each. We handle the rest.
How is this different from engaging my VA directly?
When you engage a VA directly, the risk of that engagement sits with your office. With Client Shield, the engagement runs through REassist, so the risk sits with us.
What if the rules change?
We keep track of regulatory and compliance changes and adjust the setup as needed, so you don't have to.
Is Client Shield only for Ray White offices?
Yes. It's built for Ray White offices.
We don't have a VA yet. Can you help?
Yes. We recruit experienced real estate VAs for property management, sales admin and trust accounting. See how it works.
Is this legal or tax advice?
No. We'll walk you through how Client Shield works. For advice on your own situation, we always suggest checking with your own adviser.
What happens on the call?
It's 15 minutes with Ian Crawley, our founder. We'll go through your team, your current setup and exactly what you'd need to sign.
15-minute call with Ian

Get your office sorted before the deadline.

  • What your office needs to do
  • The device option that fits each team member
  • What it costs, in plain numbers
Book a 15-minute call

With Ian Crawley, Founder. No cost, no pressure.

Book a 15-minute call